Duties Advertising managers. Advertising managers oversee
advertising and promotion staffs, which usually are small, except in
the largest firms. In a small firm, managers may serve as liaisons
between the firm and the advertising or promotion agency to which many
advertising or promotional functions are contracted out. In larger
firms, advertising managers oversee in-house account, creative, and
media services departments. The account executive manages the
account services department, assesses the need for advertising and, in
advertising agencies, maintains the accounts of clients. The creative
services department develops the subject matter and presentation of
advertising. The creative director oversees the copy chief, art director, and associated staff. The media director oversees
planning groups that select the communication media—for example, radio,
television, newspapers, magazines, the Internet, or outdoor signs—to
disseminate the advertising.
Marketing managers. Marketing managers develop the firm’s marketing strategy in detail. With the help of subordinates, including product development managers and market research managers,
they estimate the demand for products and services offered by the firm
and its competitors. In addition, they identify potential markets—for
example, business firms, wholesalers, retailers, government, or the
general public. Marketing managers develop pricing strategy to help
firms maximize profits and market share while ensuring that the firm’s
customers are satisfied. In collaboration with sales, product
development, and other managers, they monitor trends that indicate the
need for new products and services, and they oversee product
development. Marketing managers work with advertising and promotion
managers to promote the firm’s products and services and to attract
potential users.
Promotions managers. Promotions managers supervise staffs of
promotions specialists. These managers direct promotions programs that
combine advertising with purchase incentives to increase sales. In an
effort to establish closer contact with purchasers—dealers,
distributors, or consumers—promotions programs may use direct mail,
telemarketing, television or radio advertising, catalogs, exhibits,
inserts in newspapers, Internet advertisements or Web sites, in-store
displays or product endorsements, and special events. Purchasing
incentives may include discounts, samples, gifts, rebates, coupons,
sweepstakes, and contests.
Public relations managers. Public relations managers supervise public relations specialists. These managers direct publicity programs to a targeted audience. They
often specialize in a specific area, such as crisis management, or in a
specific industry, such as health care. They use every available
communication medium to maintain the support of the specific group upon
whom their organization’s success depends, such as consumers,
stockholders, or the general public. For example, public relations
managers may clarify or justify the firm’s point of view on health or
environmental issues to community or special-interest groups.
Public relations managers also evaluate advertising and promotions
programs for compatibility with public relations efforts and serve as
the eyes and ears of top management. They observe social, economic, and
political trends that might ultimately affect the firm, and they make
recommendations to enhance the firm’s image on the basis of those
trends.
Public relations managers may confer with labor relations managers
to produce internal company communications—such as newsletters about
employee-management relations—and with financial managers to produce
company reports. They assist company executives in drafting speeches,
arranging interviews, and maintaining other forms of public contact;
oversee company archives; and respond to requests for information. In
addition, some of these managers handle special events, such as the
sponsorship of races, parties introducing new products, or other
activities that the firm supports in order to gain public attention
through the press without advertising directly.
Sales managers. Sales managers direct the firm’s sales
program. They assign sales territories, set goals, and establish
training programs for the sales representatives.
Sales managers advise the sales representatives on ways to improve
their sales performance. In large, multi-product firms, they oversee
regional and local sales managers and their staffs. Sales managers
maintain contact with dealers and distributors. They analyze sales
statistics gathered by their staffs to determine sales potential and
inventory requirements and to monitor customers’ preferences. Such
information is vital in the development of products and the
maximization of profits. Education and Training For marketing, sales, and promotions management positions, some
employers prefer a bachelor’s or master’s degree in business
administration with an emphasis on marketing. Courses in business law,
management, economics, accounting, finance, mathematics, and statistics
are advantageous. Additionally, the completion of an internship while
the candidate is in school is highly recommended. In highly technical
industries, such as computer and electronics manufacturing, a
bachelor’s degree in engineering or science, combined with a master’s
degree in business administration, is preferred.
For advertising management positions, some employers prefer a
bachelor’s degree in advertising or journalism. A course of study
should include, for example, marketing, consumer behavior, market
research, sales, communication methods and technology, and visual arts,
and art history and photography.
For public relations management positions, some employers prefer a
bachelor’s or master’s degree in public relations or journalism. The
applicant’s curriculum should include courses in advertising, business
administration, public affairs, public speaking, political science, and
creative and technical writing.
Most advertising, marketing, promotions, public relations, and sales
management positions are filled by promoting experienced staff or
related professional personnel. For example, many managers are former
sales representatives, purchasing agents, buyers, or product,
advertising, promotions, or public relations specialists. In small
firms, where the number of positions is limited, advancement to a
management position usually comes slowly. In large firms, promotion may
occur more quickly.
Other qualifications. Familiarity with word-processing
and database applications is important for most positions. Computer
skills are vital because marketing, product promotion, and advertising
on the Internet are increasingly common. Also, the ability to
communicate in a foreign language may open up employment opportunities
in many rapidly growing areas around the country, especially cities
with large Spanish-speaking populations.
Persons interested in becoming advertising, marketing, promotions,
public relations, and sales managers should be mature, creative, highly
motivated, resistant to stress, flexible, and decisive. The ability to
communicate persuasively, both orally and in writing, with other
managers, staff, and the public is vital. These managers also need
tact, good judgment, and exceptional ability to establish and maintain
effective personal relationships with supervisory and professional
staff members and client firms.ners based on years of experience and performance on an
examination. Because of the importance and high visibility of their jobs,
advertising, marketing, promotions, public relations, and sales
managers often are prime candidates for advancement to the highest
ranks. Well-trained, experienced, and successful managers may be
promoted to higher positions in their own or another firm; some become
top executives. Managers with extensive experience and sufficient
capital may open their own businesses. Job Prospects Advertising, marketing, promotions, public relations, and sales manager
jobs are highly coveted and will be sought by other managers or highly
experienced professionals, resulting in keen competition.
College graduates with related experience, a high level of creativity,
and strong communication skills should have the best job opportunities.
In particular, employers will seek those who have the computer skills
to conduct advertising, marketing, promotions, public relations, and
sales activities on the Internet. Compensation Median annual earnings in May 2006 were $73,060 for advertising and
promotions managers, $98,720 for marketing managers, $91,560 for sales
managers, and $82,180 for public relations managers.
Median annual earnings of wage and salary advertising and promotions
managers in May 2006 in the advertising and related services industry
were $97,540.
Median annual earnings in the industries employing the largest numbers of marketing managers were:
| Computer systems design and related services |
$119,540 |
| Management of companies and enterprises |
103,070 |
| Management, scientific, and technical consulting services |
100,200 |
| Architectural, engineering, and related services |
92,480 |
| Depository credit intermediation |
91,420 |
Median annual earnings in the industries employing the largest numbers of sales managers were:
| Professional and commercial equipment and supplies merchant wholesalers |
$112,810 |
| Wholesale electronic markets and agents and brokers |
107,420 |
| Automobile dealers |
101,110 |
| Management of companies and enterprises |
98,240 |
| Machinery, equipment, and supplies merchant wholesalers |
93,450 |
Salary levels vary substantially, depending upon the level of
managerial responsibility, length of service, education, size of firm,
location, and industry. For example, manufacturing firms usually pay
these managers higher salaries than nonmanufacturing firms. For sales
managers, the size of their sales territory is another important
determinant of salary. Many managers earn bonuses equal to 10 percent
or more of their salaries.
According to a survey by the National Association of Colleges and
Employers, starting salaries for marketing majors graduating in 2007
averaged $40,161 and those for advertising majors averaged $33,831.
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